Worcestershire Business Support

Your local business deserves better tech

You didn't start your business to wrestle with websites, emails, and software. I help small businesses across Worcestershire get the right tech in place, so you can focus on what you're actually good at.

Book a Free Chat See How I Help
Based in Worcestershire
10+ years in tech & operations
Plain English, no jargon
Sound Familiar?

Running a business is hard enough without tech headaches

You know you need to get online properly, but where do you even start?

Your website is outdated or nonexistent

Customers search online before they walk through the door. If they can't find you, or your site looks like it was built in 2010, you're losing business to competitors who show up properly.

Email and admin is eating your time

You're sending emails from a personal Gmail, tracking invoices in a notebook, and spending hours on things that should take minutes. There's a better way.

You know tech could help but don't know where to start

Everyone says you should use AI, automate things, get a booking system. But you don't have time to figure it all out, and you don't want to waste money on the wrong thing.

How I Help

Practical tech support for real businesses

No overcomplicating things. I set up what you need and make sure you can use it.

Websites That Work For You

A proper website that looks professional, shows up on Google, and actually brings in customers. Not a bloated template you can't update.

  • Clean, modern design that represents your business
  • Mobile-friendly and fast loading
  • Google Business Profile and local SEO setup
  • Easy for you to update (if you want to)

Professional Email & Communications

Stop emailing clients from a personal account. Get a proper business email and the tools to communicate like the professional you are.

  • Business email setup (yourname@yourbusiness.co.uk)
  • Email signatures and templates
  • Newsletter and customer update tools
  • Automated replies and booking confirmations

Business Operations & Systems

Get your admin sorted. The right tools to manage bookings, invoices, customer info, and day-to-day tasks without drowning in spreadsheets.

  • Booking and scheduling systems
  • Invoicing and payment setup
  • Customer database and CRM basics
  • Digital filing and document management

Small AI Setups & Automation

You don't need a massive AI project. Sometimes a small, smart setup can save you hours every week. I'll find the quick wins that actually make a difference.

  • AI chatbots for your website (answer FAQs while you sleep)
  • Automated social media and content ideas
  • Smart email responses and follow-ups
  • Simple workflow automations that save real time

Why local matters

I'm based right here in Worcestershire. That means I can meet you for a coffee, understand your local market, and be a proper partner, not just a faceless freelancer. Whether you're in Worcester, Malvern, Bromsgrove, Droitwich, Evesham, Pershore or anywhere in between, I'm just up the road.

How It Works

Three simple steps to get sorted

No complicated process. We have a chat, I figure out what you need, and I get it done.

1

Free Chat

We have a relaxed conversation about your business and what's bugging you. No pressure, no sales pitch. Just honest advice on what would actually help.

2

A Simple Plan

I put together a clear, jargon-free plan of exactly what I'd set up for you, why it matters, and what it'll cost. No surprises, no hidden fees.

3

I Get It Done

I build it, set it up, and make sure you know how to use it. Then I'm always here if you need a hand with anything down the line.

Who I Work With

Built for the businesses that make Worcestershire tick

Trades & Services

Plumbers, electricians, gardeners, cleaners, builders. You need a website people can find and a way to manage bookings.

Cafes, Pubs & Restaurants

Menus online, reservation systems, Google Maps visibility, and a social media presence that brings people through the door.

Health & Wellness

Personal trainers, therapists, yoga teachers, salons. Online booking, client communication, and a professional presence.

Professional Services

Accountants, tutors, consultants, estate agents. Client portals, scheduling, and systems that make you look bigger than you are.

Retail & Shops

High street shops, market traders, farm shops. An online presence that complements your physical location and brings in more footfall.

New & Growing Businesses

Just starting out or ready to take the next step? Get the foundations right from day one so you're not paying to fix things later.

Ready to get your business sorted?

Let's have a no-pressure chat about what's holding you back and what would actually help. It's free, friendly, and could save you a lot of time.

Samantha Goodwin — Founder of Leithen Lane
0 Years in
Tech & Ops
Meet Sam

I've done this for big brands. Now I do it for local ones.

I'm Sam Goodwin, and I've spent over a decade building and fixing the technology and operations behind growing businesses. I've managed tech stacks, built websites, set up email systems, and scaled operations from scratch.

I've seen how the right setup can transform a small business, and I've also seen how much time and money gets wasted on the wrong tools or dodgy freelancers who disappear after the invoice is paid.

That's why I started working with local businesses. You deserve the same quality of tech support that bigger companies get, but without the big company price tag or the corporate waffle. Just practical, reliable help from someone who lives up the road.

Worcestershire Based IT Project Manager Web & Systems Expert Business Owner
Let's Talk About Your Business
Get in Touch

Let's have a chat about your business

Fill in the form and I'll get back to you within 24 hours. Or if you prefer, drop me an email or give me a call. No hard sell, ever.

Location
Worcestershire, UK
Response Time
Within 24 hours
Please enter your name
Please enter a valid email address
Please tell me a bit about your business

Free consultation · No commitment · Reply within 24 hours

Message Sent!

Thanks for getting in touch. I'll get back to you within 24 hours to arrange a chat.

Book a Free Chat